Privacy Policy
for the Simple CRM

Your Information is Never Shared

Privacy Policy


The Simple CRM ("The Simple CRM" "we" or "us") gathers certain types of information in connection with your use of our The Simple CRM platform. This document outlines the terms and conditions of The Simple CRM's privacy policy governing the use of our SaaS ("Privacy Policy"). Specifically, it explains how we collect information from users of our SaaS, share your information, and ways you can limit our sharing of your information. The Simple CRM places the highest priority on protecting the privacy of its SaaS Users. By using our SaaS, you ("You" or "User") are accepting the practices described in this Privacy Policy.


Information We Collect

VISITOR DATA

We may collect, record and retain general non-personally identifiable data about you when you become a User of our SaaS including but not limited to your IP address, the type of SaaS modules you use, and the amount of time spent using various SaaS modules ("Visitor Data"). Visitor Data is automatically collected when you access our SaaS with a web browser. We use Visitor Data to compile demographics, analyze trends and evaluate aggregate and individual statistical reports about our visitors and their uses. The Simple CRM does not disclose information that identifies specific users or transactions in the process of collecting or analyzing Visitor Data, except as more specifically discussed in the Personal User Information section below.


INFORMATION PROVIDED BY YOU

You may provide to us certain non-public information that is personally identifiable to you as a user of our SaaS in order for us serve you and/or grant you access to certain SaaS features ("Personal Information" or "PI"). Examples of PI are your name or your date of birth. In addition, you may provide us with publicly available information such as your e-mail address.


How We Use Your Information

Except as provided in this Privacy Policy, we will maintain the confidentiality of your PI and will not disclose it to third parties except as necessary to provide services to you. We will not use your PI for a purpose not previously identified without your consent.


COMMUNICATIONS INFORMATION

As a User, you may elect to contact us by sending us a question via e-mail or otherwise communicate with us. We may use such information to communicate with you, enhance our operations, offer you additional products or services, and better meet user needs.


AGGREGATE DATA

We may extract and aggregate information from Visitor Data, PI, Cookies, and other information collected, and use such Aggregate Data for internal and/or commercial purposes.


Tracking Technologies

The Simple CRM uses technologies such as cookies, scripts or tags. We may also use these technologies in analyzing trends, administering the SaaS, or tracking Visitor movement to gather user demographics. We may periodically receive aggregate reports based on the use of these technologies for purposes of evaluating and improving our SaaS and services.


COOKIES

Our SaaS uses "Cookies" to help personalize your experience. A Cookie is a small piece of data stored on your computer by your web browser. Most web browsers allow you to disable the use of Cookies. If you reject or disable cookies, you may still use our SaaS, however, your ability to use some features may be limited and you may not be able to enjoy full SaaS functionality.


IMPROVING OUR SaaS AND SERVICES

The Simple CRM uses all information you provide to us in order to maintain and improve its SaaS and to enhance your experience.


DISCLOSURE REQUIRED BY LAW; PROTECTION OF The Simple CRM

We will disclose your information, including Visitor Information and PI, whenever we, in our sole discretion, deem the disclosure to be necessary (a) to comply with a subpoena, applicable laws, or other legal processes; (b) to assist law enforcement officials or government enforcement agencies; (c) to investigate violations of or otherwise enforce our Terms, Policies, or Service Agreements; (d) to protect us from legal action or claims from third parties including you; and (e) to protect the legal rights, personal/real property, or personal safety of The Simple CRM, our Users, employees, attorneys and/or affiliates.


SHARING INFORMATION WITH AFFILIATES AND OTHER THIRD PARTIES

Except as otherwise agreed in writing or stated in this Privacy Policy or our Terms of Use, The Simple CRM does not sell, rent, or otherwise provide your PI to third parties for marketing purposes. We use Visitor Information for data aggregation purposes that might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PI. We may provide your PI to employees, contractors, attorneys, affiliates or other persons or businesses that provide services to The Simple CRM with regards to our SaaS ("Affiliates"). Examples of Affiliates are payment processors, engineers, or programmers we employ. Our Affiliates will only receive information necessary to provide the respective services and are ordinarily asked to sign confidentiality agreements limiting the use of such information. We will not be liable for any misuse of the information by Affiliates or third parties outside of our control.


TRANSFER & DISCLOSURE OF INFORMATION TO SUCCESSORS

If The Simple CRM is acquired or merges, consolidation, liquidation or otherwise, in whole or in part, with another business that would take over offering our SaaS or similar SaaS to you, we retain the right to transfer your PI to the new business. The new business would retain the right to use your PI according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business.


EMAIL POLICY

The Simple CRM will not sell, rent, or trade your email address to any unaffiliated third-party without your permission. Depending on your server configuration, email to us may not be a secure communication method as it may be intercepted during transmission. As such, you should not communicate to us non-public information that you feel is sensitive or confidential. Please do not transmit by email to us sensitive information of a non-public nature, such as your bank account, credit card, or social security number information. If you contact us and provide your email address, we may choose to use it to send you emails, including emails with promotional information about The Simple CRM's services, unless you have opted out of receiving such information. You can change contact preferences at any time through your account.


PROTECTING YOUR CHILD'S PRIVACY

We want to protect your child's privacy. Our SaaS is not intended for use by children. As a parent or legal guardian, if you believe your child is using our SaaS without your knowledge, please contact us and we will help you resolve the issue. Should we suspect that a child is using our SaaS we will delete the information as soon as possible and will not knowingly use or disclose it. We will not be liable for the misuse of our SaaS by children.


LINKS TO OTHER WEBSITES

Our SaaS may contain links to other websites. The Simple CRM has no control over such websites you access such websites at your own risk and discretion. Other websites will ordinarily post their own Privacy Policy. It is your sole responsibility to verify the privacy policies and other legal documents of other websites to understand how they treat your personal information.


Updates To Our Privacy Policy; Proprietary Material

From time to time, we will modify this Privacy Policy at our discretion. The last update date is published at the beginning of this Privacy Policy document. We are constantly innovating and adding new SaaS modules. We supplement our privacy policy to reflect the innovations. You should review our Privacy Policy frequently. When you use certain SaaS modules, you will see links to policies relevant to the particular SaaS module. Please take the time to review all relevant privacy practices. The contents this Privacy Policy are proprietary to The Simple CRM and its legal counsel, and may not be duplicated or otherwise exploited for commercial gain without our express, written permission.


Questions & Notices to The Simple CRM

If you have questions about this Privacy Policy or need to send us a notice, please email us at the address below:


support@thesimplecrm.com